carloop
Cookie policy

The cookies we set, and the ones you can refuse.

EFFECTIVE August 1, 20265 SECTIONS2 MIN READ
The short version

In plain words, before the legal ones.

This summary is not the policy and does not replace it. If the full text and this box ever disagree, the full text wins — and tell us, because one of them is wrong.

  • The cookies we cannot switch off are the ones that keep you logged in and keep the site secure. (§2)
  • Analytics (PostHog) tell us which pages get read, without storing anything on your device. No advertising profile, no marketing cookies. (§2)
  • You control cookies in your browser. There is no banner because there is nothing here that needs one. (§3)
  • We honour Global Privacy Control and Do Not Track signals where the law recognises them. (§3)
  • Pixels on a dealer's own website are that dealer's responsibility, not ours. This policy covers carloophq.com only. (§4)

This Cookie Policy explains how q2o, Inc., doing business as Carloop ("we," "us"), uses cookies and similar technologies (pixels, local storage, SDKs) on carloophq.com and in our applications. It supplements our Privacy Policy.

01

What Are Cookies

Cookies are small text files placed on your device that allow a website to recognize your browser. "Session" cookies expire when you close your browser; "persistent" cookies remain until they expire or are deleted. We also use similar technologies like local storage and tracking pixels; we refer to all of these as "cookies" here.

02

Categories We Use

  • Strictly necessary — required for the site and product to function: authentication and session management, security and fraud prevention, load balancing, remembering your cookie choices. These cannot be switched off.
  • Functional — remember your preferences (e.g., language, saved settings).
  • Analytics — we use PostHog to understand how visitors use our site (pages visited, where people stop) so we can improve it. On carloophq.com it runs without cookies or local storage: nothing is stored on your device, and each visit starts fresh. Data is used in aggregate; we do not build advertising profiles of you, and we do not set marketing or advertising cookies.
03

Your Choices

You control cookies through your browser settings, where you can delete existing cookies, block new ones, and block third-party cookies; doing so may affect site functionality, and blocking strictly necessary cookies will prevent you from logging in. Where "Do Not Track" or Global Privacy Control signals are legally recognized, we honor them as required. We do not set marketing or advertising cookies, so there is nothing to opt out of beyond analytics, which you can block in your browser.

04

Dealer-Deployed Technologies Are Separate

Advertising pixels, conversion APIs, and similar technologies operating on a dealership's own website or in a dealership's own advertising accounts are deployed under that dealership's responsibility (see Section 9 of our Privacy Policy). This Cookie Policy covers only carloophq.com and our own applications.

05

Changes and Contact

We may update this Policy as our use of cookies changes; we will post the revised version with a new effective date. Questions: contact@carloophq.com.

Questions

Questions about cookies?

Email us and a person answers, not a form. Carloop is a service of q2o, Inc., a Delaware corporation, 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702.

contact@carloophq.com